At stevemaddensstore, we work hard to ensure your order arrives quickly and safely.

Processing Time

  • Orders are processed within 1–3 business days after payment is confirmed.
  • Custom or special-order items may take a little longer to prepare.

Shipping Methods & Delivery

  • We offer standard and express shipping options at checkout.
  • Delivery times vary depending on your location:
    • Domestic Orders: 3–7 business days
    • International Orders: 7–21 business days
  • Please note: shipping times are estimates and may be affected by carrier delays, customs, or holidays.

Shipping Costs

  • Shipping fees are calculated at checkout based on destination and order weight.
  • Occasionally, we offer free shipping promotions—keep an eye out!

Order Tracking

Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package’s journey.

Lost or Damaged Packages

We are not responsible for delays or issues caused by the shipping carrier, but if your package is lost or arrives damaged, contact us at [email protected], and we’ll work with you to resolve the issue.